Although the VA’s VistA software is proficient for its duty, it still experiences a lot off difficulties. Due to its size and the growing demand on it, its maintenance has proved to be very problematic. This makes it a burdensome task to implement constant updates, incorporate new technologies or add brand new features. Since these software needs will continue well on into the future with many more soldiers joining the veteran ranks, the system needs the ability to evolve over time easily and quickly.
To put it simply, it sounds like the ideal test case for open source software. Open source’s strongest point is its ability to be modified and updated without the need of major overhauls. Plus, it’s compatible with many platforms. The plethora of individuals and divisions involved -VA staff, medical professionals and software developers-will be able to readily contribute in making the system even more efficient. With source code available for everyone, the system’s viability will be secured as it can be picked up by future developers and adapted. Because of the technical advantages of open source software, veterans will be able to seek and retrieve assistance all the more easier. A better service they deserve for theirs.